This interactive 1-day virtual course provides participants with practical tools and techniques to effectively identify and analyse root causes of non-conformities in line with BRCGS expectations.

Focusing on product safety and continuous improvement, this course enables participants to drive meaningful corrective and preventive actions that address the true source of issues.

Delivered by an Approved Training Partner (ATP) and Approved Virtual Trainer (AVT), this session uses real-world examples and practical group tasks to reinforce learning outcomes.

🧠 What You’ll Learn

By the end of this course, participants will be able to:

• Define key terminology related to root cause analysis (RCA)

• Understand how RCA fits into BRCGS Standards

• Apply various RCA tools including 5 Whys, Cause & Effect Analysis, and Pareto Principle

• Conduct effective workplace audits using questioning techniques

• Build a preventative action plan linked to root causes

📦 Course Content Includes:

• Pre-Reading and Pre-Course Activities

• Welcome, Communication & Housekeeping

• Introduction to RCA & Key Terminology

• RCA in BRCGS Standards

• Overview of RCA Methodologies

• Data Analysis and Team Involvement

• Effective Questioning Techniques

• 5 Why’s Analysis

• Cause & Effect (Fishbone/Ishikawa)

• Pareto Principle

• Preventive Action Planning

• Work-Based RCA Assessment

🧑‍💻 Who Should Attend?

This course is ideal for:

• Quality and Compliance Managers

• Internal Auditors and HACCP Team Members

• Technical Managers and Supervisors

• Consultants supporting BRCGS implementation

• Anyone responsible for investigating non-conformities or corrective actions

🛠️ Assessment & Certification

• Assessment: Work-based Root Cause Analysis Audit

• Pass Mark: 75%

• Certification: Official BRCGS Root Cause Analysis certificate issued upon successful completion

❗ Important Note

This course uses official BRCGS materials and is only delivered by an Approved Training Partner and Virtual Trainer. Participation ensures recognised, accredited training under the BRCGS Academy.

📣 Take Action

Master the tools of effective root cause analysis — and make non-conformities a thing of the past.
Book your place today.